Scope: This article discusses lawful printing and service-centre workflow. Use official authority websites for issuance, download, correction or verification of government credentials.
In this guideCustomer authorization firstUse clear originalsKeep record lookup separateUse private job queuesDelete on completion
Customer authorization first
The customer should own, control or be authorized to handle the DL/RC file.
Use clear originals
Print from the original PDF or clear image. If data is missing or unreadable, obtain a fresh official copy instead of reconstructing it.
Keep record lookup separate
Do not market a print workflow as a way to access private vehicle or licence data without authorization.
Use private job queues
Staff should work from authenticated job records rather than forwarding sensitive files through personal messaging accounts.
Delete on completion
Remove cached previews, downloads and temporary uploads according to your documented retention period.
Related resources
Explore the Print Portal service pages, CSC/VLE workflow guide, PDF Print Portal guide or Print Portal Registration.